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Customer Reviews.

sales

4

Polite and courtesy staff team

05 December 2017

service

4

Was only a front break pad change, no issues.

05 December 2017

service

5

am pleased with there service

04 December 2017

sales

5

I have no complaints and would gladly recommend to my friends

02 December 2017

service

5

It was a basic oil service, so shouldn't have any real problems.So should be straight forward.

30 November 2017

service

5

Staff are reassuring and honest

28 November 2017

service

5

Very helful

23 November 2017

service

4

Very happy, easy to get my car booked in and the service desk did as they said and called me back.

17 November 2017

service

5

Very easy to deal with

17 November 2017

service

5

Superb friendly service

16 November 2017

service

5

Brilliant service provided by welcoming, caring & knowledgeable staff

15 November 2017

service

5

I brought the car in for an MOT and it came back with an MOT and cleaned

13 November 2017

service

5

Did what was asked.

13 November 2017

service

5

Always satisfied.

11 November 2017

sales

5

Was always kept updated through the whole process

10 November 2017

service

3

Easy booking system, friendly knowledgeable team members, comfortable waiting area, great follow up with the video. DOnt think my car was washed which I didnt realise until I had left.

10 November 2017

sales

5

The sales team were extremely professional and helpful.

09 November 2017

sales

5

I got the car that I wanted after thorough process to establish what my requirements were.

09 November 2017

service

5

Always a good personal service from Alana

03 November 2017

sales

5

Pleasent enviroment and the salesman (Taylan) was knowledgable about the products. Had a long test drive that allowed me to fullly sample the vehicle.

03 November 2017

sales

5

No problems

30 October 2017

service

5

Friendly team

30 October 2017

service

5

Efficient and helpful staff

24 October 2017

service

4

Very good apart from lack of availability of courtesy car at short notice

20 October 2017

service

3

As above- although gave discount which appreciated

18 October 2017

service

5

Very quick to drop car off, and pick up. Timely information regarding the work, and car ready on time.

18 October 2017

service

3

Because I’ve used mini syntner because of the amazing customer service at Harold wood this was let down by the experience I had st Chigwell.

17 October 2017

service

5

Car was ready on time, clean and properly serviced.

16 October 2017

sales

5

As above, everything was easy from start to finish. Mergim even went the extra mile by adding a bow to my car when i come to pick it up!!

15 October 2017

sales

4.5

The customer needs more time to consider the detailed aspects of the purchase. There is a lot to consider and it all seems a little confusing and rushed, more for the benefit of Sytner than the customer. This said we were dealt with very well.

07 October 2017

service

5

Alana was very efficient, polite and attentive

04 October 2017

sales

5

The initial and subsequent staff that helped me were kind, professional but more importantly showed a genuine interest in me and my desires and requirements.Because of the expert service and understanding of the saleman I swapped my Mercedes for Mini

03 October 2017

sales

5

They delivered the car to my house! amazing service.

03 October 2017

service

5

Very. Quick, no waiting around. Only negative was waiting for a call confirming the car was ready. When I followed up the lady said she tried but I know she hadn’t as my phone was with me all the time as I was receiving calls all day.

03 October 2017

service

5

Again, friendly

03 October 2017

sales

5

Nothing was ever too much trouble for Taylan Kani. He was friendly, approachable and informative.He was never over the top in annoying sales pitch Everything happened as planned and booked.

28 September 2017

sales

5

Personable & friendly service, nothing too much trouble & behaviour adapted to suit me, the customer

27 September 2017

service

5

Car was serviced quickly and ready within 2 hours.

26 September 2017

sales

5

Yeah

26 September 2017

service

5

Excellent customer service

26 September 2017

service

5

Unobtrusive and complete work managed. with no fuss

26 September 2017

service

5

mot completed at convient time and cost effective

22 September 2017

service

3.5

I have had to have 4 run flat tyres replaced in 2 years costing in total almost £1000 - yes £1000! As loyal customers of Sytner I expected a better deal on replacing tyres, particularly when going on-line I realised how much I was being over charged

20 September 2017

service

5

Reliable, never any issues, always helped

20 September 2017

service

5

Did everything I expected. Reasonable price

18 September 2017

sales

5

Again , taylan made the whole experience brilliant from start to finish and his knowledge and enthusiasm was pivotal to my decision.

14 September 2017

service

5

Good work