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Customer Reviews.

sales

4.5

The customer needs more time to consider the detailed aspects of the purchase. There is a lot to consider and it all seems a little confusing and rushed, more for the benefit of Sytner than the customer. This said we were dealt with very well.

07 October 2017

service

5

Alana was very efficient, polite and attentive

04 October 2017

service

5

Again, friendly

03 October 2017

sales

5

They delivered the car to my house! amazing service.

03 October 2017

sales

5

The initial and subsequent staff that helped me were kind, professional but more importantly showed a genuine interest in me and my desires and requirements.Because of the expert service and understanding of the saleman I swapped my Mercedes for Mini

03 October 2017

service

5

Very. Quick, no waiting around. Only negative was waiting for a call confirming the car was ready. When I followed up the lady said she tried but I know she hadn’t as my phone was with me all the time as I was receiving calls all day.

03 October 2017

sales

5

Nothing was ever too much trouble for Taylan Kani. He was friendly, approachable and informative.He was never over the top in annoying sales pitch Everything happened as planned and booked.

28 September 2017

sales

5

Personable & friendly service, nothing too much trouble & behaviour adapted to suit me, the customer

27 September 2017

service

5

Unobtrusive and complete work managed. with no fuss

26 September 2017

service

5

Excellent customer service

26 September 2017

service

5

Car was serviced quickly and ready within 2 hours.

26 September 2017

sales

5

Yeah

26 September 2017

service

5

mot completed at convient time and cost effective

22 September 2017

service

3.5

I have had to have 4 run flat tyres replaced in 2 years costing in total almost £1000 - yes £1000! As loyal customers of Sytner I expected a better deal on replacing tyres, particularly when going on-line I realised how much I was being over charged

20 September 2017

service

5

Reliable, never any issues, always helped

20 September 2017

service

5

Did everything I expected. Reasonable price

18 September 2017

sales

5

Again , taylan made the whole experience brilliant from start to finish and his knowledge and enthusiasm was pivotal to my decision.

14 September 2017

service

5

Good work

13 September 2017

service

5

Friendly staff and quick service.

12 September 2017

sales

5

Mergim was very easy to deal with

12 September 2017

service

3

Easy to book and kept informed. Very limited pool of courtesy cars though...

08 September 2017

service

3

There were 5 miles on the clock which were unaccounted for, and we are still waiting for a quote that was requested and chased.

07 September 2017

service

5

Great customer service.

05 September 2017

service

4

I has to come back 3 times but it was always made sure that I wasn't left without a car and I wasn't rushed when it came to picking my car up for the final time.

05 September 2017

service

5

as above

02 September 2017

sales

5

Staff were so accommodating and seemed to generally love there job!

02 September 2017

service

5

Service is always fast, efficient and friendly.

24 August 2017

service

5

Service was excellent from the first phone call to the moment I picked up the car. I was able to book in at short notice. Everything I requested was dealt with and no request was too small. Despite a busy day, staff took time to understand issues.

23 August 2017

service

5

As above and the young woman on reception was prepared to come out and help me link up my phone for me. Very helpful.

23 August 2017

service

5

Because i was completely satisfied. No undue pressure, helpful and obliging staff.

22 August 2017

service

5

They diagnosed the problem, kept us informed and fixed the car. Alana on the customer service desk is very good.

21 August 2017

service

5

Great customer service

21 August 2017

service

5

Car collected and delivered back home by a charming polite driver. Car was valeted to a high standard following service.

19 August 2017

service

5

Incredible service, can't do enough for me, even if I just turn up unannounced. Very helpful.

16 August 2017

sales

5

The coffee was great, I pop in every now and then just for the biscuits!!

10 August 2017

sales

5

Updated throughout process

08 August 2017

service

4

Prompt courteous service

07 August 2017

service

2

I believe my car was damaged during it's time - 4 weeks - at the service centre. I am still waiting for the manager/Alana to contact me

01 August 2017

sales

5

I was very pleased to have Taylan serve me what a very polite helpful young man

31 July 2017

service

4

I was surprised this time not to get confirmation of service I had booked, as had booked a bit in advance, had to phone to confirm. Then found out it was booked for 11am instead of 9am as I was told. Also the person I spoke to had not booked an MOT.

30 July 2017

service

5

Efficiently carried out.

28 July 2017

service

5

It was quick and straightforward, plus they cleaned my car!

26 July 2017

service

5

Same as previous answer

25 July 2017

service

5

Everything explained

25 July 2017

sales

5

Taylan was fantastic. Honest and kept us updated.

23 July 2017

service

4

Good to have a dedicated service desk, who had all the paper work ready when I arrived to drop the car off. Gave feed back on the status of the car during the day and followed up a few days later with a customer satisfaction call.