All items checked in a speedy manor

completely satisfied

Helpful, friendly and very honest indeed. I paid in cash and left too much. The service girl left the overbalance in an envelope for delivery.

My car needed work, whose costs escalated hugely over the course of a couple of hours. It was Saturday midday when I was then told my car was undrivable. I was not offered a lift home. Only a 'good deal on a rental car, if I had my driver license.

Excellent service. Would be 5 star, but I found my aerial unscrewed in the passenger seat.

Great friendly service.

Excepoent service, only issue that there was slight damage caused whilst in their posession, which they have agreed to repair, however still awaiting a call back from them.

Quick and painless

Sales team lied to me

I liked the video

Would have been "completely satisfied" but I asked for the computer to be reset to advise that my next service is due in May 2020 (ie - 1 year after the last service) and this wasn't done, so it's telling me that my next service is due in March 2020

Great service

Great, very attentive ,polite & efficient

All phone calls explained. Alana very helpful with explaining why certain parts were needed and the timescale for these to be fitted.

I arrived at Sytner Chigwell for my service and explained that I had rather cut myself short of time by an unexpected pressure, They insured that my service was completed rapidly and efficiently and I was on my way In good time.

Quick and efficient service

Always get good service from Chigwell

Easy booking, reminders sent, good service at garage. Service carried out in time frame given

Staff helpful

Professional, helpful and efficient staff

They agreed a time and kept to it. They informed me all the way along

Sytner have always looked after me well, at sales and servicing.

The purchase was excellent but the salesman I was dealing with left before I collected the car and was given to another salesman for the handover that made me feel that he was doing me a favour and was in a hurry as It was late in the day

The staff are amazing !! (I do wish when they gave me a complimentary cleaning that it was a little more thorough. I would even pay for a quality clean ??

They did an excellent job and thought it was fantastic that they valeted my car. A pleasant surprise.

Always efficient

Well informed all the way through the service

Nothing is too much trouble

Taylan and the manager very professional and a pleasure to do Buisness with

I had previously had a service. Was told all is ok. To have a break light fault appear on the dash whilst driving at High speeds on the m25 6 weeks later. I was not informed of any issues or areas of concern.

Very prompt, quick service. Great staff. Service book all marked up. Price not too bad. The only downside is Sytner 1 hour away. Good waiting facilities and local Retail Park useful

Very happy with the service

Jack Harris was very professional in his approach, very welcoming and friendly.

Quick and efficient service

Apart from a few nice members of staff I have had nothing but problems with this dealer and want to avoid them now at all costs, even booking the mot I waited at reception being ignored for 3 minutes then told to call and book it in.... shocking!

Alana was a pleasure to deal with. Excellent customer service skills despite clearly being very busy!

Was looked after by Jack who was great. Really polite and helpful. Kept us informed. Was not hard sell.

Great service

Nice people but not very helpful

Good service and friendly staff.

MOT was completed without difficulty

Very quick

Very happy with everything

A smooth transaction with all options clearly discussed

I was completely satisfied with the experience, I received regular updates about the completion of the mini, and Matt was in contact regularly

All went well

personal service

My sales advisor was extremely helpful and co-operative in the handover of my new vehicle.