Was given a 90minute slot for serve which I was able to look round some local shops

Polite friendly staff.

As above. I feel completely confident in the service provided.

Very efficient and pleasant

Staff were really helpful, couldn't have asked for more

Consisent efficient helpful

Very quick booking great customer service

Always friendly, quick service. Very good pricing. From services to purchasing my car I have always had good experiences with Chigwell mini

Satisfied with time it took to complete brake pad change, but attitude of staff was poor and could have been more proactive when telling me right at the end that the front brake pads were close to requiring replacement

everything went smoothly

Free one year birthday service was totally unexpected and much welcomed!

No probs took car in they loaned me a car. Took car back picked up my car easy as 123. Car washed too would have liked the inside cleaned though.

Always helpful service.

Great staff and my mini on display with big bow on, on pick up day loved that

Service staff are very helpful and kept us updated before, during and even followed up after to see if we were happy. Only issue was they forgot to reset the service counter so had to return to Mini to have this reset.

The politeness of your servicing team and being kept updated once they have the car. Finally the car is always returned cleaned and washed.

Good communication

Always very helpful even when a lot goes wrong

Car was cleaned and ready when l returned

Very efficient and turned my car around the same day.

Did good job

Friendly staff, quick service when I wanted to wait for car

Not entirely clear what was done as part of the service and the response back when asked wasn't clear (to me)