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Customer Reviews.

sales

5

Updated throughout process

08 August 2017

service

4

Prompt courteous service

07 August 2017

service

2

I believe my car was damaged during it's time - 4 weeks - at the service centre. I am still waiting for the manager/Alana to contact me

01 August 2017

sales

5

I was very pleased to have Taylan serve me what a very polite helpful young man

31 July 2017

service

4

I was surprised this time not to get confirmation of service I had booked, as had booked a bit in advance, had to phone to confirm. Then found out it was booked for 11am instead of 9am as I was told. Also the person I spoke to had not booked an MOT.

30 July 2017

service

5

Efficiently carried out.

28 July 2017

service

5

It was quick and straightforward, plus they cleaned my car!

26 July 2017

service

5

Everything explained

25 July 2017

service

5

Same as previous answer

25 July 2017

sales

5

Taylan was fantastic. Honest and kept us updated.

23 July 2017

service

4

Good to have a dedicated service desk, who had all the paper work ready when I arrived to drop the car off. Gave feed back on the status of the car during the day and followed up a few days later with a customer satisfaction call.

21 July 2017

sales

5

They went the extra mile to get me a new car asap

14 July 2017

service

5

All completed on time

14 July 2017

service

5

When you try and book a service ahead of time but need a replacement car, you have to really allow 8-10 weeks which is a long time ... get more replacement cars.However, if you don't need a car they are superb at fitting you in.

14 July 2017

service

5

Good communication

05 July 2017

sales

5

Informative during the whole process from ordering to delivery. Extremely helpful sales team.

03 July 2017

service

4

The service was done as should but they said they was gona clean n hoover car as part of service. I had only had my car professionaly cleaned the day before and when I returned it looked smeary n unhoovered unlike the sparkley car I had left them...

01 July 2017

sales

5

Kept up to date throughout

27 June 2017

service

4

I had to bring my car back the next day as it the engine was shuddering.

21 June 2017

sales

5

brilliant car - fast efficient service

19 June 2017

service

4

Not complete satisfaction as I have to go back and complete parts of the service not able to be done because the interval reading didn't allow it even though its only a few months away.

14 June 2017

service

4

Because I was satisfied with the service

13 June 2017

service

5

Alana is excellent, she makes herself available and is great with advice.

12 June 2017

sales

5

Extremely fast and friendly service

12 June 2017

service

5

Staff is very friendly and they always make sure I am happy with everything

10 June 2017

service

4

Amazing staff. So helpful and prepared to go the extra mile! Bad valet.

06 June 2017

service

5

My car was collected at my place of work at 09.00am and returned to me at 15.00pm, it was serviced and cleaned, by a very politeDriver, and I didn't have to pay a penny with the 5 year service. Plan,

30 May 2017

service

2

Was promised a video health check as part of my first MOT, when this didn't arrive I contacted the service centre and was told, well the car is only 3 years old what could be wrong & if one was on file it would be sent to me. I received nothing.

30 May 2017

service

5

Service reception was expecting me, pointed out the coffee machine and I had a comfortable chair and wi-if whilst my mini was serviced.

27 May 2017

sales

5

Richard our sales person provided excellent service throughout. Knowledgeable and customer focused. It really made a difference to us and the rest of showroom team were also excellent.

26 May 2017

sales

5

They were very helpful and adaptable to my working situation and would speak to me when they said they would. I discovered that one of the staff Lauren Partner came in on her day off to hand over the new car to me. That is great customer service!

25 May 2017

service

5

I was updated through out my wait. Everyone was friendly. Nice environment.

23 May 2017

service

3

I was notified car was ready, my husband left work early to collect it, only for me to receive a last minute call saying it wasn't ready. The problem due to last visit to this Sytner: wheel nuts screwed on too tightly - needed to be welded off.

22 May 2017

service

3

Although everybody was very helpful I was left hanging around for a while.It would be useful seeing a punctured tyre in situ to be totally satisfied a replacement was necessary. Kwik Fit would do this

22 May 2017