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Customer Reviews.

service

5

Excepoent service, only issue that there was slight damage caused whilst in their posession, which they have agreed to repair, however still awaiting a call back from them.

04 June 2019

service

4

Sales team lied to me

30 May 2019

service

4

Quick and painless

30 May 2019

service

5

I liked the video

28 May 2019

service

4

Would have been "completely satisfied" but I asked for the computer to be reset to advise that my next service is due in May 2020 (ie - 1 year after the last service) and this wasn't done, so it's telling me that my next service is due in March 2020

28 May 2019

service

5

Great, very attentive ,polite & efficient

27 May 2019

service

5

Great service

27 May 2019

service

5

All phone calls explained. Alana very helpful with explaining why certain parts were needed and the timescale for these to be fitted.

25 May 2019

service

5

I arrived at Sytner Chigwell for my service and explained that I had rather cut myself short of time by an unexpected pressure, They insured that my service was completed rapidly and efficiently and I was on my way In good time.

24 May 2019

service

4

Quick and efficient service

22 May 2019

service

5

Always get good service from Chigwell

20 May 2019

service

5

Easy booking, reminders sent, good service at garage. Service carried out in time frame given

19 May 2019

service

5

Staff helpful

18 May 2019

service

5

Professional, helpful and efficient staff

15 May 2019

service

5

They agreed a time and kept to it. They informed me all the way along

14 May 2019

sales

3.5

The purchase was excellent but the salesman I was dealing with left before I collected the car and was given to another salesman for the handover that made me feel that he was doing me a favour and was in a hurry as It was late in the day

12 May 2019

service

5

Sytner have always looked after me well, at sales and servicing.

12 May 2019

service

5

The staff are amazing !! (I do wish when they gave me a complimentary cleaning that it was a little more thorough. I would even pay for a quality clean ??

11 May 2019

service

5

They did an excellent job and thought it was fantastic that they valeted my car. A pleasant surprise.

10 May 2019

service

5

Always efficient

07 May 2019

service

5

Well informed all the way through the service

06 May 2019

service

5

Nothing is too much trouble

06 May 2019

service

5

Taylan and the manager very professional and a pleasure to do Buisness with

04 May 2019

service

1

I had previously had a service. Was told all is ok. To have a break light fault appear on the dash whilst driving at High speeds on the m25 6 weeks later. I was not informed of any issues or areas of concern.

01 May 2019

service

5

Very prompt, quick service. Great staff. Service book all marked up. Price not too bad. The only downside is Sytner 1 hour away. Good waiting facilities and local Retail Park useful

29 April 2019

service

1

Very happy with the service

28 April 2019

sales

5

Jack Harris was very professional in his approach, very welcoming and friendly.

24 April 2019

service

5

Quick and efficient service

15 April 2019

service

1

Apart from a few nice members of staff I have had nothing but problems with this dealer and want to avoid them now at all costs, even booking the mot I waited at reception being ignored for 3 minutes then told to call and book it in.... shocking!

14 April 2019

service

5

Alana was a pleasure to deal with. Excellent customer service skills despite clearly being very busy!

14 April 2019

sales

5

Was looked after by Jack who was great. Really polite and helpful. Kept us informed. Was not hard sell.

14 April 2019

service

5

Great service

13 April 2019

service

1

Nice people but not very helpful

13 April 2019

service

5

Good service and friendly staff.

09 April 2019

service

3

MOT was completed without difficulty

08 April 2019

service

5

Very quick

07 April 2019

sales

5

Very happy with everything

05 April 2019

sales

5

A smooth transaction with all options clearly discussed

05 April 2019

sales

5

I was completely satisfied with the experience, I received regular updates about the completion of the mini, and Matt was in contact regularly

05 April 2019

service

5

All went well

30 March 2019

sales

5

personal service

27 March 2019

sales

4

My sales advisor was extremely helpful and co-operative in the handover of my new vehicle.

26 March 2019

service

5

Kept to time and convenience.

24 March 2019

service

5

Very good, timely updates

22 March 2019

service

5

Very helpful fixed the problem of the rat in my bonnet eating a belt - Lana was very helpful as was the girl in the bmw showrooom who sorted me out my courtesy car

21 March 2019

service

4

All good but the parking and exiting the car park!

21 March 2019

service

4.5

Car was fixed within 3 hours

21 March 2019

service

4

Good service but expensive. Not best value for money.

18 March 2019

service

4

Could have phoned to say when car was ready and it went ok.

17 March 2019

service

5

because the level or service was excellent