everything worked to plan

Faultless

Easy to drop car off then wait for a phone call to collect. So easy!

Everything was as it should have been

great service

good effecient and professional service. reception well organised. coffee while you wait. excellent service

Friendly receptionist Video when car was serviced -

Done in 2 hours very convenient

Kept me updated and I feel I can trust my garage

Very organised. Detailed service chekcs. Competitive pricing.

no complaints

Always have given me the best service for years. Great customer service and support.

Had no problems and a nice clean car afterwards

Great service and attention to detail particularly from Paul who came over from BMW to speak to me about a problem as no one from mini was available at the time. Also really helped me with questions on choices between new purchase petrol or electric

Very efficient in all parts of this service very good

Informative. Friendly. Staff go out of their way Health and safety conscious

Customer service

Everything explained perfectly

Always a great service provided by the team

What was needed to be done was done efficiently

I booked my service online but then was informed I'd booked things I didn't need so the service bill was less.

excellent service

Paul Trotter always provides a brilliant service.

No complaints

My car was repaired and back with me on time, and I was kept informed through the process

GOOD STAFF

all good

Recent visit resulted from an intermittent fault which was diagnosed by Chigwell Mini and repaired. I was kept informed of progress and my car is now working properly.

Good responses

Repairs to car explained fully including price. Good communication throughout. . Very professional. Repairs to a good standard

They got the job done with minimum fuss.

Great service

Followed all COVID rules and car came back nice and clean.

All sorted out

Staff are polite and just do their best. Anything I request is done without issues.

Everyone I encounter at the Loughton branch are always so friendly and accommodating. They happily answer all of my questions and go above and beyond to help me the best that they can.

Always go the extra mile

Nice to have the car valets back, and both my minis were sorted and returned to me to drive away shiny and working well. Big thank you

Attention to detail and a caring attitude

Great service and price with extras such as car cleaning included

Marcel was friendly and didn't use hard sell tactics.He explained everything we asked, demonstrated all the features/options available. He also kept us updated with the progress of our order.When we arrived to collect the new car everything was ready

I've had both my minis in at Sytner Chigwell in this past week- the team have looked after the needs of both cars and I've been v grateful

Always satified

Salesman was very patient with my requests and responded to all emails

Job was done very quick

Polite customer service

Great communication and service

Good prompt service

The Mini staff are always really helpful

Always friendly. Great service. Car is always cleaned which is a bonus.