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Customer Reviews.

service

5

Great quick service

11 March 2019

sales

5

Got just what I wanted

11 March 2019

service

5

I was able to use the sit and wait service for my end of warranty and first MOT. The work was completed promptly and I had a quiet place to catch up on emails and call, with a hot drink and a comfortable seat.

10 March 2019

service

5

The two girls that deal with Booking the car in have good knowledge and are nice to deal with,

10 March 2019

service

5

Customer service was excellent

09 March 2019

service

5

Very efficient

07 March 2019

service

4

Call backs by the rention specialist not made when promised thus leaving me in limbo. Cost for a mini one is significantly higher than a countryman.

05 March 2019

service

4

Polite and friendly.

05 March 2019

service

5

Read my trust pilot review - happy to speak to someone as to typing on my iPhone

05 March 2019

service

5

Easy to book appointment. Easy car drop off. Efficient service.

04 March 2019

service

5

Worry free

03 March 2019

service

5

It is service by individuals that makes it a different experience and all those I had contact with, from phoning to make the service appointment to handing over my car and collection, were friendly, helpful and efficient.

03 March 2019

sales

5

Taylan Kani at Sytner Loughton was really patient and helpful with information. He took his time to find the right car, provide lots of information and finally went out of his way to help surprise my daughter with balloons, a bow on her birthday.

01 March 2019

service

5

Service was done to a high standard in good time.

01 March 2019

service

5

You don't need to worry about anything there always there to help and helpful.

01 March 2019

service

5

Synter are always friendly and helpful.

28 February 2019

sales

5

We were lucky to always have very friendly, yet professional interactions with Taylan. He remembered us from 2 years ago and we had a good laugh at times - he even reminded me about the GAP insurance on my previous vehicle.

28 February 2019

service

4

The only criticism I would have is the complimentary clean it wasn't completely clean few dirty marks round the back bumper and wheels weren't done properly

26 February 2019

service

4

No drama

25 February 2019

sales

5

The Sales man Jack Harris was extremely efficient, polite and friendly, he listened to what I wanted and gave me several options. He got the Mini to me as promised within the week. The whole experience was great and the Mini is fantastic!

25 February 2019

sales

5

Great service and car

23 February 2019

service

5

From my initial phone call which was answered within two rings , the whole experience was superb .Simon in the tyre department was excellent explaining everything and replacing a tyre within 20 minutes of my appointment .A great customer experience

21 February 2019

service

5

Quick & Efficent

19 February 2019

service

5

Online booking system was perfect. Service also went above and beyond, valeting the car and fulfilling elements of my TLC pack without request.

18 February 2019

service

5

Excellent service at Mini Sytner Chigwell. Sensible prices for tyre replacement. Car was washed and vacuumed!

17 February 2019

service

2

I was really annoyed at being overcharged for the cost of supply & fitting new tyres....

17 February 2019

service

5

Friendly staff, quick service and the bill was less than originally quoted.

16 February 2019

sales

5

Our Sales Executive at Mini Chigwell, Mergim Racaj, was extremely helpful and professional throughout the buying process and kept us up to date with progress of the build of our new car, answering any questions or queries we had along the way.

12 February 2019

service

4

Flexible on service times. Able to wait while the service was completed.

11 February 2019

service

5

Every visit just gets better and better with the Chigwell team

02 February 2019

service

5

Works completed on time

01 February 2019

service

2

Service centre/body shop has been awful. Not the people organising the work, but the workers themselves. Don't do tasks, don't check work.

01 February 2019

sales

5

Jack was efficient

30 January 2019

sales

5

Good experience

27 January 2019

service

5

Jackie was so helpful and informative and always rang back when she said she would

23 January 2019

service

5

The Mini Sevice Team Manager fully appreciated my concerns at the failure of the Head Unit in my year 2015 car with low mileage and negotiated with Mini for the part to be supplied F.O.C. I was kept up to date daily with progress on the repair.

22 January 2019

service

5

superb

14 January 2019

service

4

Generally great service but did not cure the noisy doors which remain irritating

14 January 2019

sales

5

Helpful and pleasant service

09 January 2019

sales

5

There was an issue with my car being damaged in transit from the plant, and the manager went out of his way to ensure that i received an undamaged car, within the same timeframe

08 January 2019

service

4

good service

07 January 2019

sales

5

see description about your salesman. Without him, no business possible.

07 January 2019

sales

5

Friendly, efficient and knowledgable staff. Particular mention goes to Matthew Brightmore and also his colleagues Tom and Sean.

02 January 2019

sales

5

The whole process was quick, easy and pain free.

01 January 2019

service

5

No issues

27 December 2018

service

5

I was very well looked after and felt at ease the whole time I was there

27 December 2018

service

5

car was left clean inside and out. A good service