OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 87 comments received in the last 90 days.
10 August 2025
Tammy was very friendly, informative and communicated every stage. Really nice approach compared to previous experiences with other brand dealerships.
03 August 2025
Excellent
02 August 2025
As above
30 July 2025
Andrew was really helpful in showing us the various options and helping us secure the car we wanted.
29 July 2025
They were incredibly helpful, informative and patient from beginning to end and kept me up to date every step of the way. Can't thank them enough.
22 July 2025
Good communication
21 July 2025
Incredibly satisfied - great team in the centre. Massimo and Andrew were both very helpful and lovely to chat with.
08 July 2025
High level of service and had a good rep being Tammy, however, would say they are all nice and very helpful. Tammy always got back in good time and would come back to her if I needed another car.
05 July 2025
Amazing
12 August 2025
very friendly and helpful
11 August 2025
Helpful, polite and efficient.
09 August 2025
Fast and efficient
08 August 2025
The team were not aware of my service contract or the additional services I had signed up to. Otherwise the service was great
06 August 2025
Completed MOT quick and given updates
05 August 2025
Very helpful and polite staff. Welcoming and prompt.
05 August 2025
Quick and efficient as always.
05 August 2025
Your mechanics are know what they are doing
02 August 2025
Excellent service
29 July 2025
Maisy was nice But I didn't get the tires agreed over the phone.was expecting Dunlop, only to find out (after the service and payment ) that hankooks were put on. there's the £100 upsell on the tires detector, which the technician didn't reset proper
10 August 2025
Purchase was easy delivery was perfect on time and car was ready and waiting for me.