OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 117 comments received in the last 90 days.
14 June 2026
Sayhan was fantastic, didn't feel pressure from him but he provided all the information we needed to make the right decision. He is a credit to the sales team at Mini. Thank you Sayhan.
11 June 2026
Young man with very helpful explained everything about the car
09 June 2026
There were a few hiccups with the order system but Pyper dealt with them calmly and quickly.
08 June 2026
Whole experience of buying a car model that I had never seen or never driven and dealing with Kieran Riggs-Long remotely from the other side of the world was handled so smoothly and the car was ready for collection on the day I arrived back in the
03 June 2026
At times I felt communication should have been better. Struggled to get through on the phone several times and when I left messages these were not passed on.
02 June 2026
Kieran was extremely professional, knowledgeable and made our whole experience seamless from start to finish!
30 May 2026
Kieran very helpful Did everything to make me comfortable
30 May 2026
Keiran was really helpful suggesting different trims, interiors etc. that we might not have thought of. We are really happy with the finished look. He kept us updated of how the car was progressing through manufacture & when it was due for delivery
28 May 2026
all good, no complaints
21 June 2026
This review is for the Chigwell branch. Jandra was really helpful, she turned my experience from an anxious one to me leaving a happy customer, she has excellent communication and it's empathic and understanding! Thank you so much!
20 June 2026
Amy was fantastic. - she looked after my dog whilst I got the dog bed sorted in the temp car
19 June 2026
Efficient service at good time. Able to arrange easily
18 June 2026
As always staff are friendly and helpful
17 June 2026
A good efficient service
16 June 2026
Everything was good, but it took a long time for a pre-booked slot.
15 June 2026
Service department was excellent, but my visit included a request to value my car, my car was assessed, but was told some body will call me back, but to date no one has called me
15 June 2026
Car now ok
15 June 2026
Everything was made so easy by Amy. She kept us informed from start to finish and the car was finish ahead of time. 10/10 service as always.
14 June 2026
Good value. Professionally completed.
FIND Sytner Chigwell.
Address
- Langston Road, Loughton, Essex, IG10 3UE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0208 418 7601
Chigwell as well as surrounding areas including Ilford, Romford, Harlow and Loughton
Address
- Langston Road, Loughton, Essex, IG10 3UE
Opening Hours
- Mon–Fri:07:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0208 418 7601
Chigwell as well as surrounding areas including Ilford, Romford, Harlow and Loughton
17 June 2026
Keiran gave clear, fair and honest advice. Thorough discussions and options. Warm and friendly.