OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
106 ratings and 76 comments received in the last 90 days.
17 January 2026
Pyper Noble kept in constant contact and gave us regular updates.
04 January 2026
Excellent customer service throughout
01 January 2026
Sayhan kept in close touch during the process and was always warm, friendly and professional.
27 December 2025
Very satisfied was a brilliant experience
25 December 2025
Very efficient
20 December 2025
Kieran was fantastic! I went in on a Saturday and was able to pick up my new car (to my exact specifications) the following Wednesday. He made sure the process was smooth when it came to signing documents to picking up the car! (Synter Chigwell)
17 December 2025
Massimo was great. Every promise he made was kept to. He was knowledgeable and had a very nice way about him. Very impressed!
10 December 2025
All went smoothly. Very professional team.
10 December 2025
Easy to order and was kept informed all the way to collection
24 January 2026
Great team Amy who helped me always very helpful, friendly, and on the ball with everything
21 January 2026
Excellent and courteous service
21 January 2026
Excellent customer service and communication from Amy throughout the day. Additional support from Piper in sales at pick up
19 January 2026
Friendly and efficient.
18 January 2026
Did what you said you would do
17 January 2026
I paid 150 for mini engineering team to remove my hardwire from the fuse box where they did completely remove my hardwire and now it is hanging on the side of my steering wheel!
16 January 2026
Great customer service
15 January 2026
Had no problem. Staff were very polite and helpful
11 January 2026
Very happy
10 January 2026
Informative, no issues
FIND Sytner Chigwell.
Address
- Langston Road, Loughton, Essex, IG10 3UE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0208 418 7601
Chigwell as well as surrounding areas including Ilford, Romford, Harlow and Loughton
Address
- Langston Road, Loughton, Essex, IG10 3UE
Opening Hours
- Mon–Fri:07:00 - 19:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0208 418 7601
Chigwell as well as surrounding areas including Ilford, Romford, Harlow and Loughton
23 January 2026
Everything was very straightforward during purchase and delivery. Pyper was really good at finding the car to meet my needs and keeping me up to date with delivery times.