OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
179 ratings and 133 comments received in the last 90 days.
08 April 2025
martin and his team were very good and tammi helped me choose the right car.
04 April 2025
Everything was explained at sale / test drive , car ordered , car arrived unfortunately wrong seat colour . Tommy (manager ) gave me option of re order new car or a deal on original car . No pressure, my choice !! Kept original car
04 April 2025
Communication was fantastic, i was away on holiday and needed-to change the delivery date I thought this would be a peoblem as i extended my holiday by extra four weeks but the car delivered as requested on thr day i got back by Massimo.
03 April 2025
Was kept up to date with the progress of our new car
01 April 2025
Massimo Singh First Class
31 March 2025
All staff at Sytner Chigwell were friendly and courteous
31 March 2025
The sales executive Antony who will dealt with was helpful throughout and gave great explanation upon collection of my vehicle.
30 March 2025
Jess Tammy Massimo and Tommy were helpful and treated me as a valued customer as I have bought quite a few cars from you
29 March 2025
Very smooth service from start to finish. Antony at Sytner Chigwell was really great. He kept me updated along the way. Very polite, well mannered and friendly guy. Antony is an asset to Mini
21 April 2025
Every thing was good
20 April 2025
Thank you
20 April 2025
Happy with the service
19 April 2025
All was spot on
19 April 2025
Service receptionist Macey is always very helpful and knowledgeable.
19 April 2025
Have raised a complaint with Mr Trotter by email with details
18 April 2025
Very helpful and efficient.
18 April 2025
For all the reasons given above.
18 April 2025
I was completely satisfied
18 April 2025
It was hassle free
11 April 2025
No issues