OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
112 ratings and 75 comments received in the last 90 days.
10 August 2025
Tammy was very friendly, informative and communicated every stage. Really nice approach compared to previous experiences with other brand dealerships.
10 August 2025
Purchase was easy delivery was perfect on time and car was ready and waiting for me.
03 August 2025
Excellent
02 August 2025
As above
30 July 2025
Andrew was really helpful in showing us the various options and helping us secure the car we wanted.
29 July 2025
They were incredibly helpful, informative and patient from beginning to end and kept me up to date every step of the way. Can't thank them enough.
22 July 2025
Good communication
21 July 2025
Incredibly satisfied - great team in the centre. Massimo and Andrew were both very helpful and lovely to chat with.
08 July 2025
High level of service and had a good rep being Tammy, however, would say they are all nice and very helpful. Tammy always got back in good time and would come back to her if I needed another car.
10 September 2025
Polite efficient service.
10 September 2025
I was kept informed throughout the process.
10 September 2025
Due to to expensive parts, I could not afford the remaining things that need replacing or repair
10 September 2025
Good location
07 September 2025
Quick good communication
31 August 2025
Satisfied customer
28 August 2025
The health check reported several problems that require attention, but the MOT passed with no advisories. This discrepancy is not acceptable, and I feel as though the health check was not entirely truthful.
25 August 2025
Opted for early appointment 8.45 .car wasn't ready until 1.20
23 August 2025
Same answer as previous question
23 August 2025
Great service from Reggie
08 September 2025
Every step was really easy