OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 80 comments received in the last 90 days.
29 January 2026
From the moment I walked in Sayhan was polite, friendly and welcoming. He had the answer to all my questions and spent a lot of time trying to find the right car in the right timeframe for me.
28 January 2026
I had a really positive experience with Sayhan during the delivery of my new MINI. He was genuinely lovely from start to finish - friendly, professional, and made the whole process feel easy
27 January 2026
Massimo was friendly and knowledgeable
23 January 2026
Everything was very straightforward during purchase and delivery. Pyper was really good at finding the car to meet my needs and keeping me up to date with delivery times.
17 January 2026
Pyper Noble kept in constant contact and gave us regular updates.
04 January 2026
Excellent customer service throughout
01 January 2026
Sayhan kept in close touch during the process and was always warm, friendly and professional.
27 December 2025
Very satisfied was a brilliant experience
25 December 2025
Very efficient
29 January 2026
Always great service and quicker than estimated.
29 January 2026
Very fast and efficient and very friendly
29 January 2026
Very helpful and friendly
28 January 2026
Very professional and friendly staff
28 January 2026
Reliable, informative and prompt service, although got no response when submitting a query via Whatsapp chat.
26 January 2026
Service centre reception team very friendly and helpful. Kept me informed
25 January 2026
Great staff who communicated with me every step of the way whilst my car was being fixed
25 January 2026
The whole service experience was very good but the cost was more than I was expecting for a small electric mini.
25 January 2026
Easy to book the service, friendly and helpful staff at the Chigwell centre.
25 January 2026
Prompt service, kept informed
FIND Sytner Chigwell.
Address
- Langston Road, Loughton, Essex, IG10 3UE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0208 418 7601
Chigwell as well as surrounding areas including Ilford, Romford, Harlow and Loughton
Address
- Langston Road, Loughton, Essex, IG10 3UE
Opening Hours
- Mon–Fri:07:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0208 418 7601
Chigwell as well as surrounding areas including Ilford, Romford, Harlow and Loughton
31 January 2026
Good explanations given. I didn't feel rushed and was treated respectfully. Made to feel really good about my purchase. Personally I don't like heavy sales and than got his pitch just right. I felt extremely comfortable with him.