OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 75 comments received in the last 90 days.
02 July 2024
Tammy went the extra mile to ensure our needs and wants were met, post sale she has been available if needed.
01 July 2024
Tammy was very professional and helpful and kept me informed throughout the process of buying my new car.
30 June 2024
I was very satisfied with my exerience as I was very anxious about purchasing the new Mini with all the changes to the vehicle I would have to learn. I was put extremely at my ease by the patience and understanding that was shown to me.
30 June 2024
Made to feel comfortable
29 June 2024
happy with purchase process and price, speed of delivery and handover - not rushed, plenty of time to get things right for me and my daughter
28 June 2024
Anthony was very approcable and never tried to hard sell me anything and helped with the purchase from start to finish. Joy to deal with
26 June 2024
Very knowledgeable sales and I love the car, but not 5* as I had mutiple people handling the sales, who were getting things about the offer mixed up. It would've been better if one person dealt with the entire sales process end to end.
26 June 2024
Very good service
20 June 2024
Very - a lovely experience
19 July 2024
Great service but expensive
16 July 2024
Cleaned my car for no extra cost and friendly service
15 July 2024
Perfect transaction
15 July 2024
Easy to book and good and efficient service from girls on the desk as always at Loughton branch. And car even got a wash!
15 July 2024
A sit and wait service and MOT and looked after in style as ever :) Thank you
10 July 2024
All round excellent experience
09 July 2024
Customer service was very good
09 July 2024
Experienced staff
08 July 2024
Small problem following major service but Amy was very helpful in resolving the issue.
08 July 2024
Staff are extremely helpful and friendly.
15 July 2024
Ben Ross was very helpful, explained everything, went through everything and was very polite