OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
160 ratings and 97 comments received in the last 90 days.
08 August 2024
Massimo made it very easy and really helped every step of the way
03 August 2024
Very good service all round
28 July 2024
Very friendly efficient service
15 July 2024
Ben Ross was very helpful, explained everything, went through everything and was very polite
02 July 2024
Tammy went the extra mile to ensure our needs and wants were met, post sale she has been available if needed.
01 July 2024
Tammy was very professional and helpful and kept me informed throughout the process of buying my new car.
30 June 2024
I was very satisfied with my exerience as I was very anxious about purchasing the new Mini with all the changes to the vehicle I would have to learn. I was put extremely at my ease by the patience and understanding that was shown to me.
30 June 2024
Made to feel comfortable
29 June 2024
happy with purchase process and price, speed of delivery and handover - not rushed, plenty of time to get things right for me and my daughter
02 September 2024
Lots of clarification on price and an indication of how much it might cost plus checking the price was ok once the vehicle was due to have the service and MOT etc
01 September 2024
Everything was professional.
29 August 2024
Service staff very good and persoable, and and work completed good. Only criticism, left car at 8 in the morning as requested, but not available until after 5. This was just for an MOT
29 August 2024
Great been using the service department for years
29 August 2024
The service cost is expensive for a routine service check. If I keep the car long term I will go elsewhere in future. Also marked you down for the quality of the valeting. I appreciate it's
29 August 2024
As had to leave mini all day, would prefer given slot.
28 August 2024
Friendly, experienced staff
27 August 2024
Good
25 August 2024
My car was looked at and fixed within a day. All staff were helpful and informed me of any extras before proceeding.
25 August 2024
Good communication
15 August 2024
Despite the car taking longer to arrive than originally anticipated - I was updated on a regular basis