OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
161 ratings and 95 comments received in the last 90 days.
08 August 2024
Massimo made it very easy and really helped every step of the way
03 August 2024
Very good service all round
28 July 2024
Very friendly efficient service
15 July 2024
Ben Ross was very helpful, explained everything, went through everything and was very polite
02 July 2024
Tammy went the extra mile to ensure our needs and wants were met, post sale she has been available if needed.
01 July 2024
Tammy was very professional and helpful and kept me informed throughout the process of buying my new car.
30 June 2024
I was very satisfied with my exerience as I was very anxious about purchasing the new Mini with all the changes to the vehicle I would have to learn. I was put extremely at my ease by the patience and understanding that was shown to me.
30 June 2024
Made to feel comfortable
29 June 2024
happy with purchase process and price, speed of delivery and handover - not rushed, plenty of time to get things right for me and my daughter
14 September 2024
Great staff
12 September 2024
Very satisfied
12 September 2024
As l said as above very efficient.
12 September 2024
Great customer and car service
12 September 2024
tyre pressure monitor still showing a fault
10 September 2024
Good experience thank you
09 September 2024
The staff were engaging and helpful.
09 September 2024
Polite and smiling staff that are always ready to help
09 September 2024
Amy is lovely in Chigwell and great at making sure I get the best customer service and options available to be.
08 September 2024
I am pleased with the results.
15 August 2024
Despite the car taking longer to arrive than originally anticipated - I was updated on a regular basis