OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
160 ratings and 97 comments received in the last 90 days.
09 April 2024
Beautiful red bow, friendly handover
08 April 2024
Andrew Koliardos and the wider team made the experience an excellent one.
04 April 2024
I can't stress enough how great our sales person Jazzmin was, she has a very welcoming aura. She went above and beyond to ensure we were ok the entire time we were there and made sure all our queries and concerns were answered.
03 April 2024
All the staff were welcoming and ready help. The centre was very clean and pleasant It was a joy to visit.
01 April 2024
Nothing was poor, all good.
29 March 2024
My experience at the mini centre was fantastic. I have no complaints received a great service. Thank you
27 March 2024
Excellent staff friendly
27 March 2024
When I came to collect the car, I was shown the car which was packaged with a big red bow. I was gobsmacked they went over and above the call of duty for presentation. I was also given biscuits and tea before we sat to do the rest of the paper work.
27 March 2024
I am very satisfied with the service - all documents were presented to me and explained in detail
17 April 2024
Issue was resolved.
17 April 2024
Very satisfied
17 April 2024
Straightforward booking and check in, information available throughout and problem sorted out really swiftly
16 April 2024
it was pointed out that one tyre was damaged. I took it to be replaced and was told the other front tyre was badly worn because the alignment/tracking was out and was told ' i'm surprised they didn't point this out'
15 April 2024
Excellent service, only minor niggle was that the service took slightly longer than expected.
15 April 2024
So far the sales team were efficient and my replacement tyre was handle quickly and politely
10 April 2024
Efficient booking service and helpful and clear explanation of jobs being done on screen and in centre.
10 April 2024
Five stars
09 April 2024
When you go in the staff great you with a smile and your car is serviced to a high standard
08 April 2024
As above
09 April 2024
Fast and efficient service, went out of their way.