OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
152 ratings and 114 comments received in the last 90 days.
09 June 2025
Excellent service from Tammy Ahmed, my Mini sales executive, who was knowledgable about the car and financial options.
30 May 2025
Again it was all seamless and the car is great
30 May 2025
the guy who i dealt with very nice and polite and helpful answered all my questions and keep me updated regarding car
28 May 2025
Everyone was excellent.
25 May 2025
I went in just for a look. I ended up ordering my new Mini Cooper. Massimo was our representative and he was the most charming, knowledgeable friendly and helpful man you could ask for. Best showroom I have ever visited !!!!
23 May 2025
Friendly service although it did take a long time
18 May 2025
I was kept updated on the progress with the making and delivery of the mini I purchased. At every stage of the process I was pleased with the customer care I received.
12 May 2025
everything was so easy, find the correct model, the trade ins and the purchase
09 May 2025
Thankyou to Andrew Koliardos, very helpful and patient! .
15 June 2025
Amy was excellent - see above.
15 June 2025
Always friendly and helpful staff
07 June 2025
Great service and update
06 June 2025
Dealt with quickly
06 June 2025
The problem was resolved
05 June 2025
The service was very thorough and the advice given was very detailed.
04 June 2025
Great service
04 June 2025
Again treated with respect
03 June 2025
I was informed all the way through the process of my car being repaired, by the helpful staff at Sytner Chigwell
03 June 2025
Very good great customer service
15 June 2025
Very happy with our experience at the centre. Our sales guy Anthony was excellent he kept us informed at all times and was thorough in the handover process!