OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
155 ratings and 111 comments received in the last 90 days.
14 March 2025
Very satisfied either way the experience and flow of updates from the purchase and delivery of my Mini Cooper
14 March 2025
Everything ran smoothly and Massimo was giving me regular updates on the delivery of my new car.
10 March 2025
Sales representative kept us updated on progress of vehicle, explained on cars delivery all the functions and help with setting up off the mini app.
07 March 2025
Andrew was brilliant always kept me updated on progress,great customer service from him.
02 March 2025
Tammy was great - helpful and friendly.
28 February 2025
Too class
17 February 2025
I ordered my new car and it came a week before Delivery date
12 February 2025
Completely satisfied
30 January 2025
Everything was so easy and very helpful
21 March 2025
Always Sytner provides very good service.
21 March 2025
Great service + communication
20 March 2025
As above
20 March 2025
This time it took longer than quoted.
20 March 2025
Really great service, easy to book and kind staff, they've kept me updated and shared video of the service and status update.
19 March 2025
Quick and efficient service
18 March 2025
Seamless efficient & transparent
18 March 2025
Andrew Koliardos extremely helpful as always
17 March 2025
Good service
16 March 2025
I have given you two stars because as I said before, my car was working perfectly fine until I brought it into you.
18 March 2025
Very Pleased